Shipping policy
Free Local Delivery — Phoenix, AZ Area We offer free shipping for customers located within 50 miles of our Phoenix, AZ location. We value our local customers and aim to provide a seamless, cost-effective experience.
Shipping Outside Arizona For customers outside of Arizona, shipping costs vary based on destination, size, and weight. Rates are calculated at checkout, where you can select your preferred shipping method.
Processing & Delivery Time
- Orders are custom-made and typically processed within 7–14 business days.
- Delivery time after shipping is generally 3–7 business days depending on your location and carrier.
- You will receive a tracking number once your order has shipped.
Shipping Carriers We ship via UPS, FedEx, and freight carriers to ensure your order arrives safely and on time.
Damaged or Lost Shipments If your order arrives damaged or does not arrive within the estimated timeframe, please contact us within 48 hours of receiving your package at sales@hausofdoors.com or (623) 887-3422. We will work quickly to resolve the issue.
Returns & Exchanges Please refer to our Refund Policy for information on returns and exchanges.
International Shipping We currently ship within the United States only. International shipping is not available at this time.
Questions? Contact us at sales@hausofdoors.com or call (623) 887-3422.
